The Dashboard
Introduction
The dashboard methodology typically covers the following topics:
- Review of existing process and procedures, either at strategic or operational level
- Identification of areas for improvement
- Analysis of recent initiatives to identify further opportunities
- Streamlining of activity between manual and automated processes
- Enhancements to current management information
Web-based tool supports flexible delivery approach
- Overall breadth of programme/function
- End-to-end in detail
- Specific focus area
- Across project workstreams
- Within discrete back-office areas, e.g. Fraud
- Across locations, e.g. Fraud teams in different countries
On Line Diagnostics
On Line Diagnostics - Structure
On Line Diagnostics - Results
After each review, we produce a summary report of the assessed area:
- Focused on realistic practical advice and guidance
- Based on achieving client project objectives in a timely manner
Content includes:
- Definition of the current state mapped against the desired state
- Gap analysis, identifying the main issues and drivers to achieving the desired state
- Identification of key areas of redundancy, through the elimination of re-work, duplication and excessive manual overheads
- Recommended action plan in priority order
- Cost / benefit assessment to achieve financial savings
- Estimated budget to implement the recommended action plan.
