Excellence in Operations Management (EOM)
Excellence in Operations Management (EOM) solution is a
- Fast track
- End to end
- Practical
response to the significant and multiple competitive, market risk, technology, regulatory and customer experience challenges that Financial Services organisations face.
EOM will help Financial Services Organisations to improve efficiency, enable a more rapid response to market and technology change, reduce cost and eliminate waste, whilst improving customer satisfaction – all of which will be reflected in revenue and margin improvement. It does not involve large investment in new IT infrastructure.
An in-depth review utilising specialist ‘dashboards’ and extensive benchmarking data is deployed to confirm prime areas for operational improvement. EOM:
- Is complementary to other initiatives
- Achieves rapid results by improving the way ‘work works’
- Optimises processes, achieving more for less
- Provides fast track diagnostics to identify prime areas for operational improvement
- Enables rapid design and implementation of operational improvements
- Embeds continuous improvement
Savantor and oee have the benefit of being Industry independent, and with significant and long standing experience within Financial Services and from other sectors including manufacturing.
EOM complements existing approaches and has the benefit of not being ‘initiative led’. It supports fundamental change in the way organisations carry out their business practices, and embeds a culture and philosophy of excellence and continuous improvement.
A fast track approach is utilised employing specialised dashboards and extensive benchmarking data to rapidly interrogate the client’s operational environment to identify waste, cost, quality, and response timing issues that are holding the organisation back. This is followed by rapid design and implementation of improved processes that are robust, future proofed, and support right first time operations.
The pan-industry skills and experience from oee in operational improvement together with the unique experience and expertise in the payment area offered by Savantor, make this an offering not seen elsewhere.
